Shipping policy
Shipping Rates & Services
As an online retailer, we understand how important it is to get your order delivered securely and on time. That's why our selection of shipping services are unmatched.
We take security very seriously and for your protection. We will always:
- Register and Insure your jewelry for its full value.
- Require that all deliveries be made to a real physical address rather than a P.O. Box.
Free 2-Day Shipping within the United States
Every order shipped within the United States has free UPS 2-Business Day Air shipping. Adult Signature Required.
PLEASE NOTE: Your package will require a signature for delivery. Please contact us with an alternate shipping address prior to shipment if the address it is currently going to will not have someone over the age of 21 to sign for it, as we will not be able to provide you with high-value insurance.
See shipping rates below:
Destination | Shipping Rate |
---|---|
United States | Free* |
Hawaii, Alaska & Puerto Rico | $42.00USD* |
AFO/FRO | $52.00USD* (USPS) |
Overnight Shipping Upgrade (USA) | $42.00USD** |
Overnight Shipping, Saturday Delivery | $72.00USD** |
*Delivery Signature Required / No Weekend Deliveries
**We only ship Monday through Thursday for Priority Overnight shipping, however, Saturday delivery is available upon request for $72.00USD when shipping out on a Friday.
Flat-Rate Shipping Worldwide
Shipping is available to over 30 countries including, but not limited to, Canada, Australia, New Zealand, Germany, France, Italy, Switzerland. See full list of destinations and rates here.. Click here for a full list of destinations. See shipping rates below:
Destination | Shipping Rate |
---|---|
Rest of the World | $72.00USD* |
*Delivery Signature Required
International orders are shipped with full insurance and require a signature. FedEx International Priority is typically 1-2 days for delivery, but it can take up to 10 days for local customs to release international shipments. All international shipments are subject to the laws set forth by the receiving country's Customs Department.
Duty, Customs & Tax - The recipient is responsible for paying duties, customs fees, and/or local taxes that may be applied at the time of entry into your country. Unfortunately we have no control over this process, however, you can contact your local Customs Department or representative with any questions or concerns regarding the release of your order.
Loose Stone Orders
In-stock loose Lab-Grown Diamonds typically ship within 3-5 days of purchase.
Certified Grading Card Orders
Because we cut and craft your jewelry by hand, the exact diamond weight is not available until after it's been crafted. As such, the Total Carat Weight of your Lab Created Diamond is approximate and can only be computed once you have added this item to your cart and are in the process of checking out. The images below showcase randomly selected finished diamonds from this collection, which are generally representative of the overall quality and craftsmanship you can expect to receive for your own jewelry, once it has been individually handcrafted.If yoBecause we cut and craft your jewelry by hand, the exact diamond weight is not available until after it's been crafted. As such, the Total Carat Weight of your Lab Created Diamond is approximate and can only be computed once you have added this item to your cart and are in the process of checking out. The images below showcase randomly selected finished diamonds from this collection, which are generally representative of the overall quality and craftsmanship you can expect to receive for your own jewelry, once it has been individually handcrafted.Because we cut and craft your jewelry by hand, the exact diamond weight is not available until after it's been crafted. As such, the Total Carat Weight of your Lab Created Diamond is approximate and can only be computed once you have added this item to your cart and are in the process of checking out. The images below showcase randomly selected finished diamonds from this collection, which are generally representative of the overall quality and craftsmanship you can expect to receive for your own jewelry, once it has been individually handcrafted.Because we cut and craft your jewelry by hand, the exact diamond weight is not available until after it's been crafted. As such, the Total Carat Weight of your Lab Created Diamond is approximate and can only be computed once you have added this item to your cart and are in the process of checking out. The images below showcase randomly selected finished diamonds from this collection, which are generally representative of the overall quality and craftsmanship you can expect to receive for your own jewelry, once it has been individually handcrafted.Because we cut and craft your jewelry by hand, the exact diamond weight is not available until after it's been crafted. As such, the Total Carat Weight of your Lab Created Diamond is approximate and can only be computed once you have added this item to your cart and are in the process of checking out. The images below showcase randomly selected finished diamonds from this collection, which are generally representative of the overall quality and craftsmanship you can expect to receive for your own jewelry, once it has been individually handcrafted.Because we cut and craft your jewelry by hand, the exact diamond weight is not available until after it's been crafted. As such, the Total Carat Weight of your Lab Created Diamond is approximate and can only be computed once you have added this item to your cart and are in the process of checking out. The images below showcase randomly selected finished diamonds from this collection, which are generally representative of the overall quality and craftsmanship you can expect to receive for your own jewelry, once it has been individually handcrafted.u choose to add the Certified Grading Card to your Diamond order, it will be shipped to an independent lab for testing once we finish handcrafting your jewelry. They will take an image of your jewelry and grade your stone, using the same qualifiers as earth mined diamonds. Your jewelry is then shipped to you. This process will take approximately one additional week to ten business days.
Gifts & Presents
If your Martivera pGive her the gift of enduring beauty. We can ship your jewelry to another address, or hold it at our office for pick up. If you'd like to specify a shipping preference, please make a note in the customer notes section at checkout. For added security, we may need to verify your telephone number over the phone.Give her the gift of enduring beauty. We can ship your jewelry to another address, or hold it at our office for pick up. If you'd like to specify a shipping preference, please make a note in the customer notes section at checkout. For added security, we may need to verify your telephone number over the phone.Give her the gift of enduring beauty. We can ship your jewelry to another address, or hold it at our office for pick up. If you'd like to specify a shipping preference, please make a note in the customer notes section at checkout. For added security, we may need to verify your telephone number over the phone.Give her the gift of enduring beauty. We can ship your jewelry to another address, or hold it at our office for pick up. If you'd like to specify a shipping preference, please make a note in the customer notes section at checkout. For added security, we may need to verify your telephone number over the phone.Give her the gift of enduring beauty. We can ship your jewelry to another address, or hold it at our office for pick up. If you'd like to specify a shipping preference, please make a note in the customer notes section at checkout. For added security, we may need to verify your telephone number over the phone.urchase is a gift and you want to keep it a surprise, we can ship your order to another specified location. Please make a reference in the customer notes section at checkout. In some cases, we may need to confirm the alternate address over tGive her the gift of enduring beauty. We can ship your jewelry to another address, or hold it at our office for pick up. If you'd like to specify a shipping preference, please make a note in the customer notes section at checkout. For added security, we may need to verify your telephone number over the phone.he phone for security purposes.
Order Tracking
All orders will come with a package tracking number once the order has shipped.